# How do I exchange a drybar.com purchase?

> If you need to exchange for a different item please contact Customer Service at  800 6464479    Be prepared to provide your  contact information  address  o

Source: https://helpcenter.drybar.com/en_us/how-do-i-exchange-a-drybar-com-purchase-H18nF7EC

Last updated: 2024-05-28T16:09:38.844Z

If you need to exchange for a different item, please contact Customer Service at **(800) 646-4479**

*   Be prepared to provide your
    *   contact information
    *   address
    *   order number (found on the packing slip in your original shipment)
    *   and details regarding which product(s) you would like to exchange
*   Customer Service will email you a pre-paid FedEx shipping label
*   Carefully pack the returned item(s) and your original packing list in a shipping box and seal close
*   Print the shipping label provided by Customer Service, affix it to the shipping box and drop package at the nearest UPS drop-off location
*   You will be charged for the new item when it ships and refunded after your original item is received and processed
*   Please allow 14 business days for your credit to be applied to the original form of payment